Insurance

Today, the largest competitive edge for an Insurance company is based on how well they apply and how sophisticated is their analytics utilization.

Clients are expecting the highest level of personalization in each step of the Insurance value chain, regardless of the product they are getting. The rise and growth of Insurtechs only makes the pressure stronger.

The combination of modern digital and analytics technology is key for innovation and for the inevitable transformation that this industry is facing.

DHAUZ can help

Here are some areas that we can actively help:

Marketing & Distribution

  • NBA and NBO are analytics techniques that enables a better understanding of the customer journey and improves the success rate of offers made to customers
  • AI can determine more accurate client profiles and provide information for tailored products and services that best fits clients needs, particularly for direct sales, with no agents involved

Pricing and Underwriting

  • Analytics to support churn reduction initiatives, claims prevention, actuarial calculation improvements, etc.
  • Higher sophistication for pricing methodologies by incorporating casual models that mimic the relationship among client, product and use

Contract and Policy Management

  • Digitalization and complexity reduction to offer better services for the policy holder
  • Dashboards to explore how policy holders utilize the products and services and gamification to enhance the experience with claims

Claims and Risk

  • Advanced analytics leverages the Insurer ability to recognize fraud, waste and abuse and also improves the clients experience

Where can you get the most impact?

Demand Generation

1. Learn client needs

2. Understand demand drivers

3. Pricing and CTRM

4. Marketing and Sales Execution

Supply Chain & Operations

1. Understand productivity drivers

2. Intelligent planning

3. Optimize manufacturing and operations

4. Distribution speed and resilience

NPS & Business Outcomes

1. Net Promoter Score (NPS)

2. Environmental Goals

3. Top Line

4. Bottom Line

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